Terms of service

Terms of Service

Last updated: September 14, 2026

OVERVIEW

Welcome to Westrow Luxury. The terms "we", "us", and "our" refer to Westrow Luxury.

Westrow Luxury operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services").

Our store is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when you use our Services.

Please read these Terms of Service carefully, as they include important information about your legal rights, warranty disclaimers, limitations of liability, and other conditions governing your use of our Services.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state of residence or otherwise have the legal capacity to enter into these Terms.

If you allow a minor to use the Services, you are responsible for supervising their use and ensuring compliance with these Terms.

To use certain Services, including creating an account or purchasing products, you may be asked to provide information such as your name, email address, billing information, payment information, and shipping information.

You represent and warrant that the information you provide is accurate, current, and complete and that you have the right to provide such information.

You are responsible for maintaining the security of your account credentials and for activity conducted through your account. You may not sell, transfer, assign, or otherwise provide your account to another person.

SECTION 2 - OUR PRODUCTS

We make reasonable efforts to display our products and product information accurately.

However, colors, dimensions, appearance, and other visual characteristics may appear differently depending on your device, screen, browser, and settings.

We do not guarantee that product images or descriptions will exactly match the appearance of the product you receive.

Product descriptions, specifications, pricing, availability, and other information may be changed or updated at any time without notice.

We reserve the right to discontinue products and to limit quantities or sales to particular customers, geographic regions, or jurisdictions where permitted by law.

SECTION 3 - ORDERS

When you place an order through our store, you are submitting an offer to purchase the selected products.

Westrow Luxury reserves the right to accept, decline, limit, or cancel an order for reasons including product availability, pricing errors, suspected fraud, payment issues, or other legitimate business reasons.

Your order is not considered accepted until we have processed the order and provided confirmation.

We may cancel or modify an order if information associated with the order is inaccurate, incomplete, or affected by an error.

If we cancel or modify an order after payment has been received, we will refund any amount charged for the canceled portion of the order.

Please review your order carefully before submitting it. Once an order has been processed, we may not be able to accommodate cancellation requests.

Purchases are subject to our Refund & Return Policy.

You represent that products purchased from our store are for personal or household use and not for unauthorized commercial resale or export.

SECTION 4 - PRICES AND BILLING

Prices, discounts, promotions, and product availability may change at any time without notice.

The price charged for a product will generally be the price displayed at the time the order is placed and confirmed.

Applicable sales taxes, shipping charges, and other fees will be displayed during checkout where required.

You agree to provide accurate and current billing, payment, and account information for all purchases.

You represent and warrant that:

  • The payment information you provide is accurate and complete.

  • You are authorized to use the payment method provided.

  • Your payment provider will honor the transaction.

  • You will pay all applicable charges associated with your order, including applicable taxes and shipping charges.

We reserve the right to correct pricing or billing errors and, where permitted by law, cancel or modify orders affected by such errors.

SECTION 5 - SHIPPING AND DELIVERY

Shipping and delivery times are estimates and are not guaranteed unless expressly stated otherwise.

We are not responsible for delays caused by shipping carriers, weather, customs, natural disasters, strikes, transportation disruptions, or other circumstances outside our reasonable control.

Once an order has been transferred to the shipping carrier, delivery is subject to the carrier's handling and delivery processes.

For additional information, please review our Shipping Policy.

SECTION 6 - INTELLECTUAL PROPERTY

All content included in or made available through our Services, including trademarks, logos, text, images, graphics, product photographs, videos, audio, designs, layouts, product descriptions, and other materials, is owned by Westrow Luxury, its affiliates, licensors, or other respective owners and is protected by applicable intellectual property laws.

These Terms permit you to use the Services solely for your personal, non-commercial purposes.

You may not reproduce, copy, distribute, modify, create derivative works from, publicly display, publicly perform, republish, sell, license, or otherwise exploit any content from our Services without our prior written permission, except as permitted by applicable law.

Westrow Luxury names, logos, product names, designs, and slogans may constitute trademarks of Westrow Luxury or its licensors.

Shopify names, logos, product names, and other trademarks remain the property of Shopify.

All other trademarks belong to their respective owners.

All rights not expressly granted under these Terms are reserved.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools, applications, or services through our Services.

These tools may be provided by third parties that we do not control or monitor.

Where permitted by law, your use of third-party tools is subject to the applicable third party's terms and policies.

We may introduce additional features, tools, or services in the future. Any new features will be considered part of the Services and will be subject to these Terms unless otherwise stated.

SECTION 8 - THIRD-PARTY LINKS

Our Services may contain links to websites, applications, or services operated by third parties.

We are not responsible for the content, accuracy, privacy practices, security, availability, or policies of third-party websites or services.

If you choose to access a third-party website, you do so at your own risk.

Any purchases, transactions, or interactions you have with third parties are governed by the terms and policies of those third parties.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Westrow Luxury is powered by Shopify, which provides the technology used to operate our online store.

Any purchases or sales made through our store are transactions between you and Westrow Luxury.

Shopify is not responsible for the products sold by Westrow Luxury or for any aspect of transactions between you and Westrow Luxury, except as otherwise required by applicable law.

SECTION 10 - PRIVACY POLICY

Your use of our Services is also subject to our Privacy Policy.

Our Privacy Policy explains how we collect, use, disclose, and protect personal information.

By using our Services, you acknowledge that you have reviewed our Privacy Policy.

Shopify may also collect and process certain information in connection with its provision of services to our store.

For more information, please review our Privacy Policy and Shopify's applicable privacy policies.

SECTION 11 - FEEDBACK

If you submit reviews, comments, suggestions, ideas, photographs, videos, or other content to us ("Feedback"), you grant Westrow Luxury a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, publish, distribute, display, and otherwise use that Feedback in connection with our business and Services, subject to applicable law.

You represent that:

  • You own or have the necessary rights to the Feedback you submit.

  • Your Feedback does not violate the rights of another person or entity.

  • Your Feedback does not contain unlawful, defamatory, fraudulent, obscene, threatening, or malicious content.

  • Your Feedback does not contain viruses, malware, or other harmful code.

  • You are not impersonating another person or entity.

We reserve the right, but are not obligated, to monitor, edit, restrict, or remove Feedback that we believe violates these Terms or applicable law.

SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information on our Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, availability, or other information.

We reserve the right to correct errors, update information, change or cancel orders, and modify information at any time where permitted by law.

We are not obligated to update or correct information unless required by applicable law.

SECTION 13 - PROHIBITED USES

You may use our Services only for lawful purposes.

You agree not to use the Services:

  • For any unlawful or fraudulent purpose.

  • To violate applicable federal, state, or local laws or regulations.

  • To infringe the intellectual property rights of Westrow Luxury or others.

  • To harass, threaten, abuse, defame, or harm another person.

  • To submit false, misleading, or fraudulent information.

  • To distribute spam, phishing messages, malware, or other harmful content.

  • To impersonate another person or entity.

  • To interfere with the operation, security, or availability of the Services.

  • To attempt to gain unauthorized access to our systems, accounts, or data.

  • To use automated systems to interfere with the Services or circumvent security measures.

  • To collect personal information from other users without authorization.

  • To reproduce, copy, resell, or exploit any portion of the Services without authorization.

We reserve the right to suspend or terminate access to the Services if we reasonably believe that you have violated these Terms or applicable law.

SECTION 14 - TERMINATION

We may suspend or terminate your access to the Services, in whole or in part, where permitted by law, including if you violate these Terms or engage in fraudulent, abusive, or unlawful conduct.

You may stop using the Services at any time.

Any provisions that by their nature should survive termination will remain in effect, including provisions relating to intellectual property, feedback, disclaimers, limitations of liability, indemnification, governing law, and privacy.

SECTION 15 - DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, the Services and products offered through the Services are provided on an "as is" and "as available" basis, except where otherwise expressly stated by Westrow Luxury or required by applicable law.

We do not guarantee that the Services will always be uninterrupted, timely, secure, or error-free.

We do not warrant that information available through the Services will always be accurate, complete, or current.

Nothing in these Terms is intended to exclude or limit any warranty, right, or protection that cannot lawfully be excluded or limited under applicable law.

SECTION 16 - LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Westrow Luxury, its affiliates, partners, employees, agents, contractors, service providers, and licensors will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to your use of the Services or products purchased through the Services.

This may include, where permitted by law, loss of profits, revenue, savings, data, business opportunities, or replacement costs.

Nothing in these Terms limits liability that cannot legally be limited under applicable law, including liability for fraud, intentional misconduct, or other matters for which liability cannot be excluded or limited.

SECTION 17 - INDEMNIFICATION

To the fullest extent permitted by applicable law, you agree to indemnify and hold harmless Westrow Luxury, its affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from claims, damages, liabilities, losses, and reasonable expenses arising from:

  1. Your violation of these Terms.

  2. Your violation of applicable law or the rights of another person or entity.

  3. Your misuse of the Services.

  4. Your unauthorized use of the Services or content.

We reserve the right to assume control of the defense of any matter subject to indemnification, and you agree to cooperate reasonably with us in such defense.

SECTION 18 - SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by law, and the remaining provisions will remain in full force and effect.

SECTION 19 - WAIVER AND ENTIRE AGREEMENT

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

These Terms, together with our Privacy Policy, Refund & Return Policy, Shipping Policy, and other policies referenced herein, constitute the agreement between you and Westrow Luxury regarding your use of the Services.

These Terms supersede any prior or contemporaneous agreements, communications, or proposals relating to the Services.

SECTION 20 - ASSIGNMENT

You may not assign or transfer these Terms or any rights or obligations under them without our prior written consent, where required.

We may assign or transfer these Terms and our rights and obligations in connection with a merger, acquisition, restructuring, sale of assets, or other business transaction, where permitted by law.

SECTION 21 - GOVERNING LAW

These Terms will be governed by the applicable laws of the jurisdiction in which Westrow Luxury is legally established, without regard to conflict-of-law principles, except where applicable law provides otherwise.

Any disputes will be handled in the courts having appropriate jurisdiction, subject to applicable consumer protection laws and other mandatory legal requirements.

SECTION 22 - HEADINGS

The headings used in these Terms are provided for convenience only and do not affect the meaning or interpretation of any provision.

SECTION 23 - CHANGES TO THESE TERMS

You can review the most current version of these Terms of Service at any time on this page.

We reserve the right to update, change, or replace any part of these Terms by posting the revised version on our website.

We will update the "Last updated" date when changes are made.

Where required by applicable law, we will provide additional notice of material changes.

Your continued use of the Services after revised Terms are posted constitutes acceptance of the updated Terms, to the extent permitted by law.

SECTION 24 - CONTACT INFORMATION

Questions about these Terms of Service should be sent to:

Westrow Luxury

Email: support@westrowluxury.shop

Website: westrowluxury.shop