Terms of service

 

Last updated: September 14, 2026


OVERVIEW

Welcome to Westrow Luxury. These Terms of Service ("Terms") govern your access to and use of our online store and website at westrowluxury.shop, including all related content, features, tools, products, and services (the "Services").

The terms "we," "us," and "our" refer to Westrow Luxury. The terms "you" and "your" refer to the customer or visitor using our Services.

Our store is proudly powered by Shopify, one of the world's leading e-commerce platforms, which provides the technology infrastructure enabling us to serve you.

Please read these Terms carefully before using our Services. They contain important information about your legal rights, including warranty disclaimers, limitations of liability, and the conditions governing your use of our Services.

By visiting, browsing, or purchasing from westrowluxury.shop, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our Services.


SECTION 1 — ACCESS & ACCOUNT

By using our Services, you confirm that you are at least the age of majority in your state or country of residence, or that you have the legal capacity to enter into a binding agreement. If a minor uses the Services under your supervision, you are fully responsible for their activity.

To make purchases or create an account, you may be required to provide information such as your name, email address, shipping address, billing information, and payment details. You represent that all information provided is accurate, current, and complete.

You are solely responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Accounts may not be sold, transferred, or shared with others.


SECTION 2 — OUR PRODUCTS

We make every effort to display our products accurately, including images, descriptions, dimensions, and colors. However, the appearance of products on your device may vary depending on your screen, browser, and display settings.

We do not guarantee that product visuals or descriptions will exactly match the physical item received.

Product information, pricing, and availability are subject to change at any time without prior notice. We reserve the right to discontinue any product or limit sales to specific customers, quantities, or geographic regions as permitted by law.


SECTION 3 — ORDERS

When you place an order at westrowluxury.shop, you are submitting an offer to purchase. Your order is not confirmed until we process it and send you an order confirmation.

We reserve the right to accept, decline, cancel, or limit any order for reasons including, but not limited to:

  • Product unavailability
  • Pricing or listing errors
  • Suspected fraud or unauthorized activity
  • Payment issues
  • Other legitimate business reasons

If we cancel your order after payment has been received, a full refund will be issued for the cancelled items.

We encourage you to review your order carefully before submitting. Once an order is in processing, we may be unable to accommodate cancellation requests.

All purchases are subject to our Refund & Return Policy.

Products purchased from Westrow Luxury are intended for personal or household use only and may not be commercially resold or exported without authorization.


SECTION 4 — PRICING & BILLING

Prices are displayed in the applicable currency at checkout and may change without prior notice. The price charged will generally reflect the price at the time your order is confirmed.

Applicable taxes, shipping fees, and other charges will be calculated and displayed at checkout.

By placing an order, you represent and warrant that:

  • Your payment information is accurate and complete
  • You are authorized to use the payment method provided
  • Your payment provider will honor the transaction
  • You agree to pay all charges associated with your order, including applicable taxes and shipping fees

We reserve the right to correct pricing or billing errors and to cancel or modify orders affected by such errors.


SECTION 5 — SHIPPING & DELIVERY

Estimated shipping and delivery times are not guaranteed unless expressly stated. We are not responsible for delays caused by shipping carriers, customs clearance, weather events, natural disasters, strikes, or any other circumstances beyond our reasonable control.

Once your order is handed off to the carrier, delivery is subject to that carrier's processes and timelines.

For full details, please review our Shipping Policy.


SECTION 6 — INTELLECTUAL PROPERTY

All content on westrowluxury.shop — including but not limited to logos, trademarks, text, images, graphics, photographs, videos, product descriptions, layouts, and designs — is the property of Westrow Luxury, its affiliates, licensors, or respective owners, and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use our Services for personal, non-commercial purposes only.

You may not reproduce, copy, distribute, modify, sell, license, or otherwise exploit any content from our Services without prior written permission from Westrow Luxury.

Westrow Luxury names, logos, and branding are trademarks of Westrow Luxury. Shopify names and trademarks remain the property of Shopify, Inc. All other trademarks belong to their respective owners.


SECTION 7 — THIRD-PARTY TOOLS

We may make certain third-party tools, applications, or integrations available through our Services. These tools are provided by independent third parties and are subject to their own terms and policies. We do not control or monitor these tools and accept no liability for their use.

New features, tools, or services may be added to our platform from time to time. Any additions will be governed by these Terms unless otherwise stated.


SECTION 8 — THIRD-PARTY LINKS

Our website may contain links to third-party websites or services. Westrow Luxury is not responsible for the content, security, privacy practices, or policies of any third-party sites. Accessing third-party links is done entirely at your own risk.


SECTION 9 — RELATIONSHIP WITH SHOPIFY

Westrow Luxury operates its online store using Shopify's platform. All purchases made through our store are transactions between you and Westrow Luxury — not Shopify.

Shopify is not responsible for the products sold on this store or for any aspect of your transaction with Westrow Luxury, except as otherwise required by applicable law.


SECTION 10 — PRIVACY POLICY

Your use of our Services is subject to our Privacy Policy, which describes how we collect, use, and protect your personal information. By using our Services, you confirm that you have read and understood our Privacy Policy.

Shopify may also process certain information in connection with its provision of e-commerce infrastructure. Please refer to Shopify's Privacy Policy for further details.


SECTION 11 — FEEDBACK & USER CONTENT

By submitting reviews, comments, photographs, videos, suggestions, or other content ("Feedback") to Westrow Luxury, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, publish, and distribute that Feedback in connection with our business and Services.

You represent that:

  • You own or have the rights to the Feedback you submit
  • Your Feedback does not violate the rights of any third party
  • Your Feedback does not contain unlawful, harmful, defamatory, fraudulent, or malicious content
  • You are not impersonating any person or entity

We reserve the right, but not the obligation, to monitor, edit, or remove Feedback that violates these Terms or applicable law.


SECTION 12 — ERRORS, INACCURACIES & OMISSIONS

Our website may occasionally contain typographical errors, inaccuracies, or omissions relating to pricing, product descriptions, promotions, shipping charges, or availability. We reserve the right to correct such errors and update information at any time without prior notice, and to cancel orders affected by such errors where permitted by law.


SECTION 13 — PROHIBITED USES

You agree to use our Services only for lawful purposes. The following are strictly prohibited:

  • Using the Services for any fraudulent, unlawful, or harmful purpose
  • Violating any applicable federal, state, or local laws or regulations
  • Infringing the intellectual property rights of Westrow Luxury or any third party
  • Harassing, threatening, abusing, or defaming any person
  • Submitting false, misleading, or fraudulent information
  • Distributing spam, phishing messages, malware, or harmful content
  • Impersonating another person or entity
  • Interfering with the operation or security of the Services
  • Attempting unauthorized access to our systems, data, or accounts
  • Using automated tools to circumvent security measures or scrape content
  • Collecting personal data from other users without authorization
  • Reselling or commercially exploiting any portion of the Services without authorization

We reserve the right to suspend or permanently terminate access to the Services for violations of these Terms or applicable law.


SECTION 14 — TERMINATION

We may suspend or terminate your access to the Services, in whole or in part, at any time and without liability, including for violations of these Terms, fraudulent conduct, or unlawful activity.

You may stop using the Services at any time. Provisions that by their nature should survive termination — including intellectual property, feedback, disclaimers, liability limitations, indemnification, and governing law — will remain in effect.


SECTION 15 — DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, the Services are provided on an "as is" and "as available" basis, without warranties of any kind, express or implied.

We do not warrant that:

  • The Services will be uninterrupted, secure, or error-free
  • Information on the Services will always be accurate or complete
  • Products will meet your specific expectations

Nothing in these Terms excludes warranties that cannot be lawfully excluded under applicable law.


SECTION 16 — LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Westrow Luxury and its affiliates, partners, employees, agents, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Services or products purchased through the Services — including loss of profits, revenue, data, or business opportunities.

Nothing in these Terms limits liability that cannot be legally excluded, including liability for fraud or intentional misconduct.


SECTION 17 — INDEMNIFICATION

To the fullest extent permitted by law, you agree to indemnify and hold harmless Westrow Luxury, its affiliates, officers, directors, employees, agents, and service providers from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from:

  • Your violation of these Terms
  • Your violation of applicable law or the rights of a third party
  • Your misuse of the Services or any content therein

We reserve the right to assume exclusive control of any matter subject to indemnification. You agree to cooperate with us as reasonably required.


SECTION 18 — SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and all remaining provisions will remain in full force and effect.


SECTION 19 — WAIVER & ENTIRE AGREEMENT

Our failure to enforce any provision of these Terms does not constitute a waiver of our right to enforce it in the future.

These Terms, together with our Privacy Policy, Refund & Return Policy, and Shipping Policy, constitute the entire agreement between you and Westrow Luxury regarding your use of the Services, superseding any prior agreements or understandings.


SECTION 20 — ASSIGNMENT

You may not assign or transfer these Terms or any rights hereunder without our prior written consent. We may assign or transfer these Terms in connection with a merger, acquisition, restructuring, or sale of assets, where permitted by law.


SECTION 21 — GOVERNING LAW

These Terms are governed by the laws of the jurisdiction in which Westrow Luxury is legally established, without regard to conflict-of-law principles, except where applicable consumer protection laws require otherwise.

Any disputes arising from these Terms or your use of the Services shall be resolved in the courts of competent jurisdiction, subject to applicable mandatory legal requirements.


SECTION 22 — CHANGES TO THESE TERMS

We reserve the right to update or revise these Terms at any time. Changes will be posted on this page with an updated "Last updated" date. Where required by law, we will provide additional notice of material changes.

Your continued use of our Services after revised Terms are posted constitutes your acceptance of the updated Terms.

You can always review the most current version of these Terms at westrowluxury.shop.


SECTION 23 — CONTACT US

Questions or concerns about these Terms of Service? We're happy to help.

Westrow Luxury
📧 Email: support@westrowluxury.shop
🌐 Website: westrowluxury.shop